Printing service

🎓 Exclusive for UDEP students

This service is designed to allow students to print, photocopy and scan easily. easy, fast and safe.

Access distributed teams at strategic locations across campus and manage your work seamlessly.

🔐 Access the equipment with your personal code

How to generate your PIN to access the printers?

1. Sign in with your email and password in https://recargaimprime.udep.edu.pe/
2. Log in with your credentials
3. Click on “Generate PIN” either ”Change PIN”.
4. A confirmation message will appear. Click on "Yeah".
5. The PIN for your access will appear.
6. He PIN It will also reach you through a message to your UDEP mail.

Remember:

• The PIN is unique and non-transferable.
• You can't change it.
• If you forgot your PIN, You can repeat the process and generate another one.

💳 Quick options to top up your balance

Available payment methods:

• Click on the recharge link
• For amounts greater than S/ 6, proceed with payment using these two options:

Via the payment gateway using a credit card or Yape.

• For amounts less than S/ 6 soles, payment is made with Yape or Plin to 985 680 883.
• Both options will be available in your private user environment.
• If the payment is made by card or Yape, it's instant. If it's made with a QR code from other digital wallets, it takes between 10 and 20 seconds.
• Recharges are automatic.

📤 Options to send your files

Option 1: Web platform

Upload your files in PDF or Word (up to 100 MB) from the portal.

Option 2: Email

Send your files (PDF or Word, up to 20 MB) to:
📧 imprime@udep.edu.pe

⚠️ Important:

• The files will be available by 24 hours.
• You need a 6-digit PIN to use the system, which you can create and modify from the portal. This PIN is personal and non-transferable.
• The PIN is required for print, photocopy or scan on the printing equipment.

💵 Find out the prices by type of service

⚠️ Important: For the service of photocopying or scanning, the leaves They must not have staples, clips or adhesive tape, as this could damage the equipment.

📍 Find the nearest printer

Self-service equipment will be available at the following locations on campus:

• 🏢 In Building E

• 🛍️ Next to the UDEP Store

Both points have equipment enabled for printing, photocopying and scanning.

🌐 Manage your prints from anywhere

Access 🔗 recargaimprime.udep.edu.pe to manage documents and top up your balance.

🕒 Service availability and support

🖨️ The printing service will be available during campus opening hours.

🖨️ The service for uploading documents and recharging balance is available 24 hours a day, 7 days a week, from web platforms.

🛠️ If you need help from the technician, the opening hours are:

🕘 9:00 am to 1:00 pm
🕓 4:00 pm to 7:00 pm

❓Do you need help?

📞 Phone: +51 956 752 848

🌐 Web support platform: printwareperu.zohodesk.com

✉️ Mail: soporte_impresiones@printwareperu.zohodesk.com

📘 Help manuals

See step-by-step instructions on how to complete your printing processes and receive technical support. Click on the manual you need:

1. 👤 Account creation
   Learn how to register and enable your user account on the platform.

2. 🔑 Access to the printing portal
   Log in successfully to the web printing platform with your credentials.

3. 📄 PIN generation
   Learn how to generate your PIN to access the printing system.

4. 💳 Balance Recharge
   Learn about the available ways to top up your printing balance.

5. 📤 How to upload your work
   Follow these steps to successfully upload your files to the system.

6. 🔍 Print reports
   Check your printed jobs, costs, and status from your profile.

7. 🖨️ How to print
   Basic manual for printing from enabled devices.

8. 🛠️ Help with technical support
   Having trouble? Here's how to contact support and what information to include.

9. 💳 Balance transfer
   Learn how to transfer your previous balance to the new platform