Dr. Eduardo Torres
![]() |
PhD in Management with a specialization in Marketing from the University of Zaragoza (Spain). Commercial Engineer from the University of Bío Bío (Chile). He works as a business consultant in the area of services marketing. He is a professor at the Faculty of Economics and Business of the University of Chile. He is a researcher in marketing, market, and consumer issues, with publications in national and international journals. |
Master Juan Francisco Luna Muñoz
![]() |
Master's degree in Strategic Human Resource Management and Organizational Behavior, Pontifical Catholic University of Chile. Industrial Psychologist, Pontifical Catholic University of Chile. Diploma in Organizational Development, University of Chile, Chile. Executive Director of Factoría Mun. He has held executive positions and led human resource consulting projects in numerous award-winning companies recognized for their people management. He is the author of technical articles published in journals and magazines in Chile and abroad. He edited the book "Orchestra Conductors: Competencies for Leadership," published by El Mercurio for its management training program. He is currently the Leader of the Chile Forum of the Society for Human Resource Management (SHRM) and a member of the Association for Talent and Development (ATD). |
Dr. Constanza Rebolledo Díaz
![]() |
PhD in Management from Durham University (England), Master's in Innovation from Adolfo Ibáñez University (Chile), and a degree in Design from Universidad Mayor (Chile). She is an academic and senior consultant specializing in the relationship between innovation and design. She has over 10 years of experience leading and implementing corporate innovation management with a human-centered design approach. Her research and practice focus on innovation processes and the determinants of capacity building that impact business performance. |
Cristián Maulén
![]() |
Commercial Engineer from the University of Santiago, Chile. CEO and General Manager of CustomerTrigger, a technology marketing agency specializing in customer management. He has served as Academic Director and lecturer for the Diploma in Strategic Marketing at the Faculty of Economics and Business, University of Chile. Director of the Digital Society Observatory, Department of Administration, University of Chile. President of the Chilean Direct and Digital Marketing Association (AMDD). Recipient of the 2017 MKTG BEST Award: Award for academic contribution to marketing. |
PhD. Fernando Barranzuela Lescano
![]() |
PhD Research Associate Fellow, Marketing, Henley Business School (England). Master of Science in Social Research Methods, London School of Economics and Political Science, UK. Master of Business Administration, PAD Business School, University of Piura. Dean of the Faculty of Economics and Business, University of Piura. Professor of Marketing and Market Research at the University of Piura, at both the undergraduate and graduate levels. Consultant for public and private companies and organizations in the areas of business planning, quantitative research, and predictive modeling. |
*In case of force majeure or due to teacher availability, the presenters may be replaced without affecting the quality of the program.






