Module I: Quality Management and Process Management
- Quality Management: Approaches and Concepts
- ISO Standard (7101:2023)
- Process Management
- Process Improvement and Lean Healthcare
Module II: Clinical Practice Guidelines
- Standardization of care
- Evidence-based medicine
- Development of clinical practice guidelines
- Agree II
- Adherence to clinical practice guidelines
Module III: Safety of healthcare
- Patient safety
- Risk management in healthcare
- International goals in patient safety
- Regulations on patient safety
Module IV: Medical Record Management
- Regulatory framework of the medical record
- Record evaluation
- Prescription audit
- The Death Certificate
Module V: Audit Management
- Audit regulatory framework, Audit cycle and Audit Plan.
- The audit process, follow-up on recommendations
- Electronic health record
- Ethics and legal aspects of auditing
Module VI: Medical Audit
- Formulation of Findings
- The Audit Report: Parts and Quality Control
- Private insurance audit
- SIS insurance audit
- Audit of obstetric care
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